A Tu Servicio Bogotá

Wingu, Corona Foundation

A Tu Servicio Bogotá is a platform with data on public and private health provider institutions from Bogotá, Colombia.

Snapshot
Manufacturing & delivery
Performance & use
Research & standards
Feedback

Product description Brand name and product description

A Tu Servicio Bogotá is a platform that allows citizens of Bogota to know and rate the quality and attention of the health institutions in their city. Users can access a map with all geolocated health providers and look at the service and quality that these providers offer in a more detailed way. The platform also allows users to download open data of the health providers. This product was developed by Wingu with the collaboration of the Corona Foundation.

Target region(s) Target region for distribution/implementation (listed by country if specified)

Bogotá, Colombia

Distributors/implementing organizations Organization(s) distributing/deploying this product directly to communities/individuals?"

Wingu and Corona Foundation

Market suggested retail price Price per unit or service price per usage/terms (USD). Subsidies noted.

Free

Competitive landscape Similar products available on the market. May not be a comprehensive listing.

I/CAD, FixMyStreet, Marplo Services

SDG targeted United Nations Sustainable Development Goals (SDGs) targeted with this product/application/service

Goal 3: Good health and well being

Goal 10: Reduce inequalities

Goal 11: Sustainable cities and communities

Target user(s) Target user/consumer base (country, income segment)

Target users include citizens and journalists.

Manufacturing/building method(s) Detail regarding solution production or construction method (instructions, mass production capacity, custom made,etc...)

N/A

Product Intellectual Property Open source/IP protected (note patent)/trade secret/other?

Open-source

User Provision Model Where can the product be purchased/acquired by end users?

Users can access the platform via any basic browser. Developers can replicate the platform forking the GitHub repo and following the steps on the readme section.

Distribution to date Number of units that have been deployed, downloads or users to date

As of 2020, the platform has reached +27.000 users in Bogotá.

Fields marked are sourced values that have been evaluated by the manufacturer or a third party, all others are design specifications.

Telecommunication service required (Y/N)

Connectivity requirement for the product/service to work (Mobile Internet, SMS, voice, Fixed Internet, Wi-Fi, etc)

Yes

Level of connection service needed

Mobile data coverage required for the product/service to work ( (2G, 3G, 4G, LTE, broadband, dial-up, other [specify])

Basic 2G service or broadband Internet service is required to access the platform

Device(s) required

Device(s) type required for the product/service to work.(smartphone ,feature phone, computer, tablet, other [specify])

Any device that has access to a browser

Permanent network connectivity required (Y/N/Other)

Two way communication (Y/N)

Is the product/service able to receive and send back information to the user?

Yes

Usage rate (%)

Rates of user vs downloads/subscriptions – Compliance rate for the app/voice-SMS service

42%

Literacy support (Y/N)

Support according to the literacy level required from the user. If no, the user is intended to be literate (If Yes, (specify))

Languages available

List

Spanish and English

Operating system and version

Operating System required and Software version (Android, IOs, Windows, or other [specify])

Any computer or smartphone with a basic browser

Power requirements (Uninterrupted power supply (UPS), ocassional power supply [minimum time required], other)

Power supply required for the product/service to work.

None

Additonal features required

Device features required for the product/service to work.((bluethooth, Wifi, camera, IVR, GPS, Accelerometers/Motion sensors, physiologic biosensors, biometric identifiers, SIM, Memory card (e.g microSD), other [specify])

None

Design specifications Component and Operation overview including power, portability, facility requirements, preventative maintenance and user training requirements

A Tu Servicio Bogotá was developed using the following technologies:

Backend: Ruby on Rails
Frontend: Vue Js
Database: PostgreSQL

The code of the platform is open-source and can be found on GitHub.

Product schematics Design and assembly illustrations

Geolocalized health providers

Detail of a health provider

Detail of the rating section

Technical support Technical support provided by

No technical support available.

Replacement components Availability of replacement components (in-country, by order,...)

N/A

Lifecycle Disposal and warranty

N/A

Manufacturer specified performance targets Designer / Manufacturer specified targets

This product aims to increase the quality of public health in Bogotá.

Vetted performance Findings of manufacturer evaluations or independent testing centers

No testing has been completed.

Testing organizations Independent lab, academic research centers, etc.

None

Safety Potential hazards / risks related to operation of this product

No known safety hazards are related to this product.

Complementary technical systems Performance of this product is improved with another technology (eg. Cookstoves and Wind-blocking skirts)

Users need a smartphone with internet access.

Academic research Academic research related to the product (e.g. published papers in peer-reviewed journals)

None

Compliance with regulations Product certifications and standards referenced by designer/manufacturer

None

Evaluation methods Evaluation methods/protocols/guidelines referenced by designer or manufacturer.

None

Other information

More information about this product can be found in this video.

In context photographs (0)

You can use the form below to contribute a photo of this product.

In context files & documents (0)

Feedback from users, customers & distributors

Please let us know your experience in using this product through comments below.

Snapshot

Product description Brand name and product description

Target region(s) Target region for distribution/implementation (listed by country if specified)

Bogotá, Colombia

Distributors/implementing organizations Organization(s) distributing/deploying this product directly to communities/individuals?"

Wingu and Corona Foundation

Market suggested retail price Price per unit or service price per usage/terms (USD). Subsidies noted.

Free

Competitive landscape Similar products available on the market. May not be a comprehensive listing.

I/CAD, FixMyStreet, Marplo Services

SDG targeted United Nations Sustainable Development Goals (SDGs) targeted with this product/application/service

Goal 3: Good health and well being

Goal 10: Reduce inequalities

Goal 11: Sustainable cities and communities

Target user(s) Target user/consumer base (country, income segment)

Target users include citizens and journalists.

Manufacturing & delivery

Manufacturing/building method(s) Detail regarding solution production or construction method (instructions, mass production capacity, custom made,etc...)

N/A

Product Intellectual Property Open source/IP protected (note patent)/trade secret/other?

Open-source

User Provision Model Where can the product be purchased/acquired by end users?

Users can access the platform via any basic browser. Developers can replicate the platform forking the GitHub repo and following the steps on the readme section.

Distribution to date Number of units that have been deployed, downloads or users to date

As of 2020, the platform has reached +27.000 users in Bogotá.

Performance & use

Fields marked are sourced values that have been evaluated by the manufacturer or a third party, all others are design specifications.

Telecommunication service required (Y/N)

Connectivity requirement for the product/service to work (Mobile Internet, SMS, voice, Fixed Internet, Wi-Fi, etc)

Yes

Level of connection service needed

Mobile data coverage required for the product/service to work ( (2G, 3G, 4G, LTE, broadband, dial-up, other [specify])

Basic 2G service or broadband Internet service is required to access the platform

Device(s) required

Device(s) type required for the product/service to work.(smartphone ,feature phone, computer, tablet, other [specify])

Any device that has access to a browser

Permanent network connectivity required (Y/N/Other)

Two way communication (Y/N)

Is the product/service able to receive and send back information to the user?

Yes

Usage rate (%)

Rates of user vs downloads/subscriptions – Compliance rate for the app/voice-SMS service

42%

Literacy support (Y/N)

Support according to the literacy level required from the user. If no, the user is intended to be literate (If Yes, (specify))

Languages available

List

Spanish and English

Operating system and version

Operating System required and Software version (Android, IOs, Windows, or other [specify])

Any computer or smartphone with a basic browser

Power requirements (Uninterrupted power supply (UPS), ocassional power supply [minimum time required], other)

Power supply required for the product/service to work.

None

Additonal features required

None

Design specifications Component and Operation overview including power, portability, facility requirements, preventative maintenance and user training requirements

A Tu Servicio Bogotá was developed using the following technologies:

Backend: Ruby on Rails
Frontend: Vue Js
Database: PostgreSQL

The code of the platform is open-source and can be found on GitHub.

Product schematics Design and assembly illustrations

Geolocalized health providers

Detail of a health provider

Detail of the rating section

Technical support Technical support provided by

No technical support available.

Replacement components Availability of replacement components (in-country, by order,...)

N/A

Lifecycle Disposal and warranty

N/A

Manufacturer specified performance targets Designer / Manufacturer specified targets

This product aims to increase the quality of public health in Bogotá.

Vetted performance Findings of manufacturer evaluations or independent testing centers

No testing has been completed.

Testing organizations Independent lab, academic research centers, etc.

None

Safety Potential hazards / risks related to operation of this product

No known safety hazards are related to this product.

Complementary technical systems Performance of this product is improved with another technology (eg. Cookstoves and Wind-blocking skirts)

Users need a smartphone with internet access.

Research & standards

Academic research Academic research related to the product (e.g. published papers in peer-reviewed journals)

None

Compliance with regulations Product certifications and standards referenced by designer/manufacturer

None

Evaluation methods Evaluation methods/protocols/guidelines referenced by designer or manufacturer.

None

Other information

More information about this product can be found in this video.

Feedback

In context photographs (0)

You can use the form below to contribute a photo of this product.

In context files & documents (0)

Feedback from users, customers & distributors

Please let us know your experience in using this product through comments below.

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A Tu Servicio Bogotá

Wingu, Corona Foundation

In context photographs (0)

In context files & documents (0)

Feedback from users, customers & distributors